Maintenance for print & MFD, photocopier repair
It’s always the way, when you need your printer that is when it goes on the blink. Logic provide a complete service including, sales, maintenance repair and toner supply. We have a highly skilled team of expert engineers who are able to supply most technologies, products and services. This means our clients simply deal with one company for all IT and related services. This means there are no hurdles when crossing technologies, which is easier and less time consuming to the client. Logic have the expertise and knowledge to get your device back up and running quickly.
Fast, efficient & effective helpdesk support with remote repair work will ensure speedy and effective printer repair. Microsoft certified, highly skilled engineers means, we can work effectively on your server when installing kit without issue or client concern.
Fleet monitoring software means – this pro-active approach to service allows us to react to machine codes and faults in some cases before our clients realise there is an issue. These are flagged on a large screen, this means we can see immediately when your device requires toner, is malfunctioning or requires a major part and take immediate action.
This is all included in our MPS solution
Choose Logic for your new or second user device and we will support and repair them as part of the deal.
Maintenance Support from Logic means –
- Helpdesk support – first port of call, most issues can be resolved quickly and effectively, remotely.
- 4 hour response time
- Microsoft certified engineers
- Preventative maintenance – reduces the number of call outs
- Fleet monitoring software – flags alerts on our large engineering screen
- Loan device – on the very rare occasions repairs cannot be resolved on site